引言
在跨境电商的浪潮中，外贸沟通成为了连接买卖双方的关键桥梁。然而，由于文化差异和语言障碍，外贸沟通常常面临诸多难题。本文将揭秘外贸英语中必备的常用词汇，帮助您轻松应对外贸沟通中的挑战。
一、基础问候与自我介绍
1. 问候
- Hello/Hi
- Good morning/afternoon/evening
- How are you?
- Nice to meet you.
2. 自我介绍
- My name is…
- I am from…
- I am working in…
- I specialize in…
二、询价与报价
1. 询价
- Can I have a quote for…
- What is the price of…
- Do you have a price list?
2. 报价
- The price for… is…
- Our price is very competitive.
- We offer discounts for bulk orders.
三、订单处理
1. 下订单
- I would like to place an order for…
- Please send me the order form.
2. 订单确认
- Your order has been confirmed.
- We will ship the goods within 3 days.
3. 追踪订单
- Where is my order?
- Can you provide the tracking number?
四、物流与运输
1. 物流
- What is the shipping method?
- How long will it take to deliver?
- Do you offer express shipping?
2. 运输
- The goods are on their way.
- We will arrange for the transportation.
- Please provide the shipping address.
五、支付与结算
1. 支付方式
- We accept payment by…
- What are the payment terms?
2. 结算
- The payment has been settled.
- We will issue an invoice.
六、售后服务
1. 投诉
- I am not satisfied with the product.
- There is a defect in the product.
2. 退换货
- Can I return the product?
- We offer a full refund.
七、结束语
1. 感谢
- Thank you for your time.
- We appreciate your business.
2. 保持联系
- Please feel free to contact us.
- We are here to help.
结语
掌握外贸英语常用词汇是成功进行外贸沟通的关键。通过本文的揭秘，相信您已经对这些词汇有了更深入的了解。在今后的外贸工作中，运用这些词汇，相信您将更加得心应手。祝您在外贸领域取得丰硕的成果！